All your billing information is available via your online account, presented in a clear statement, updated in almost real time.
We have tried to keep billing as simple and clear as possible.
1. When you log in to your online account, the first thing you can see is your account balance.
2. For any charges we take, we will always send you an email receipt with VAT stated.
3. There is an online statement available to you 24/7 which is updated in almost real time.
4. The statement is clearly laid out and includes individual call details.
5. You can search for individual call charges easily in your call history.
Note: We do not provide paper billing statements.